Importing / Exporting

CSV Import Case Sensitive for Linux

When trying to import a .csv file on a Linux server for bulk products the .csv file must match the file names inside the FTP file path as well (_import/_images) ...

Product Option Import Format

Product SKU (alphanumeric. If blank then Product ID required) Product ID (integer) Product Name (alphanumeric) Option ...

Bundled Products Import Format

Column Name Value Format Main SKU (alphanumeric) Main Product ID (integer) Discount (integer, no percentage sign)

How do I export products?

If you would like to export your products, follow these steps: Log in to your CoreCommerce admin panel Hover over the Inventory tab and click Export Products From the drop down menu, choose ...

Category Import Format

Column Name Value Format Category ID (integer, used to update categories. If no category ID is used, then the category name ...

Import photos via csv leading to photo duplication on item listings

There's not an EASY way out of this, but the most efficient way is to follow these steps: - Do an export of the products. - Do an ...

Why aren't my categories exporting?

Why is my category export blank? If your category export file is blank, chances are you're choosing a category that has subcategories within it but not products. The export will not ...

How do I use the UPS WorldShip export?

To enable and download the UPS WorldShip export: Log in to your CoreCommerce admin area Hover over the Settings link in the upper right corner and click on Shipping Settings Check the Enable ...

Using the "Product Export Category Parent/Child Delimiter" Setting

If you use HTML markup in your category names (or to be exact if your category names contain the > character), the product import won't properly assign products to categories ...

Changing the price of multiple products

The easiest way to change the price of multiple products is to utilize the product export. Simply export all of your products, open up the export file in Excel (or ...

How to stop Excel from formatting CSV files

To stop Microsoft Excel from formatting CSV files, please do the following: Open up Excel Create a blank spreadsheet Click on the Data Link Click Import External Data, then click Import Data Find your CSV ...

What does error 37 mean when sending to eBay?

What does error 37 mean when sending to eBay? Error 37 is a code sent from the eBay API and looks like this: 'Error-Request Error-37-Input data is invalid.-Input data for tag is ...

Troubleshooting Product Export

Are your products not exporting? Does your product export not show up, white screen or stop before it gets to 100%? Here are some tips that may help you out. If ...

How do I import customers?

To import your customer database, follow these steps: Log in to your CoreCommerce admin panel Hover over the Customers tab and click View Customers Optional (but recommended): Manually add one customer so that you can ...

Using the "Category Export Parent/Child Delimiter" Setting

If you use HTML markup in your category names (or to be exact, if your category names contain the > character), the category import won't properly assign category parents by ...

Export from Corecommerce to Excel

Export from Corecommerce to Excel If you export anything from CoreCommerce, whether it be Customers, Products, or Orders, it will export it in a .CSV format. That format stands for ...

Product Photo Import Images

How do I import images? We strongly suggest you have imported your products already, before you import you product photos / product images. See Related Articles below on how to do ...

Can I import sales tax?

The sales tax import is only available for stores that collect sales tax at the Zip/Postal Code level. Follow the steps below to get to the import: Log in to your CoreCommerce ...

Why does the product import hang?

If you find that the product import hangs with a certain import file, you will need to make sure that the images referenced in the import file are not too ...

Can I import old orders?

If you're coming from another shopping cart software, you may want to import your old orders into the CoreCommerce system. Unfortunately at this time, there is no way to do ...

Can I get an file of the mailing list for subscribers of my newsletter?

Log into your CoreCommerce Admin Panel Hover over Marketing Tab Click the Newsletter at the bottom of the menu ( There is a settings section) Click on Mailing Lists Click Export beside the mailing ...

Product Photo Import Format

Column Name Value Format SKU (alphanumeric or blank) Product ID (integer) Photo Group ID (integer) Sort ...

How do I bulk upload images?

In order to upload images in bulk, you will need to use an FTP program to connect to the server. For instructions on using FTP with CoreCommerce, please see

Personalization Import Format

Column Name Value Format Product ID (alphanumeric. If blank then Product ID required) Product SKU (integer) Product Name

Is it possible to update photo alt tags and captions?

If you want to update alt tags and/or captions for existing product photos, this is possible using an import of a CSV file, however you must be sure to use ...

Can I batch update SKUs?

Unfortunately at this time there is no way to batch update SKUs. You can tie SKUs to new products when running a product import, however you cannot add SKUs to existing products using this ...

Product Import Format

  Column Name Value Format SKU (alphanumeric or blank) UPC (alphanumeric or blank) Product Name (alphanumeric)

Customer Import Format

Column Name Value Format Company (Bill To Address) (alphanumeric or blank) First Name (Bill To Address) (alphanumeric or blank)

Why is my UPS Worldship export blank?

For orders to appear in the UPS Worldship export, there are three conditions: The UPS Worldship Export option within the order needs to be unchecked. If it's checked, that means it's marked ...

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