UPS enhanced with UPS Access Points and Mail Innovations
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In collaboration with UPS, CoreCommerce has developed three (3) new tools giving your customers more flexibility when shipping and returning products via UPS. The services are in addition to the real-time rate quotes, label printing and shipment tracking tools already available to you.
The UPS terms for these new services are the UPS “Access Points”, UPS Store “Locator” and Mail Innovations. The enhancements are optional (configured in your CoreCommerce Admin) and increase the options your customers have for receiving and returning your products.
UPS Access Point Locations, offers a way for customers to select alternative shipping destinations. UPS Access Point™ locations are convenient places, such as The UPS Store, local grocery stores, gas\petrol stations, and other local businesses that offer easy package drop-off and pickup. UPS Access Point locations can be staffed retail locations or unstaffed locker locations. With evening and weekend hours, UPS Access Point locations fit consumers' schedules. This service is offered in over 50 origin countries and 19 destination countries that UPS serves.
This is a fast, convenient way for your customers to find alternative “ship to” locations close to their work or home, complete with a map and the store hours. Customers are not always home and this convenience enhances their confidence that your product will be received.
The Access Point, when selected, will be saved as the Shipping Address for this specific order.
When they click this button, Corecommerce will show the customer a form with their shipping address auto populated and CoreCommerce will search and return a list of UPS Stores near that location. The customer can control the distance using the “Search Radius” select at the bottom of the form. By default it will use “5 Miles”. A search will show a list of results for the UPS stores/locations nearest to the supplied address.
UPS Mail Innovations has been added, which is a joint venture between UPS and the USPS where packages are picked up by UPS and ultimately delivered to the customer by the USPS. It is typically for high volume mailers with packages below 1 pound and is available for domestic and international delivery.
Enabling the New Features:
To enable Access Points, Locator and Mail Innovations in your CoreCommerce Admin, login to your admin and navigate to Settings > Shipping Settings > Configure Real Time Carriers. Or, if using the design wizard, configure shipping. Once there, you will see a checkbox for each optional feature under the UPS section.
All the functionality we developed with all locations supported by UPS globally. These new features are in addition to the existing functionality, including:
Real-time rate quotes
Label printing directly from the CoreCommerce store admin, you can easily reference the knowledge base on UPS setup.
Tracking of a shipment - Customers of merchants can see tracking information in their “my account section” of the merchant’s web site and in the email “order shipped” notification.
The first step in configuring the CoreCommerce admin panel to print UPS labels is to obtain an API Access key from UPS.