What Are CoreCommerce's Tech Support Hours?
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The CoreCommerce Tech Support team strives to be easily accessible - wherever and whenever. There are numerous ways of contacting support when you have a question or an issue with your online store.
- Phone Support: Available 7am - Midnight, Monday through Friday (CST) and 8am - 5 pm on Saturday (CST); Call 1(800)747-4270.
- Live Chat: Available any time on the CoreCommerce website, www.corecommerce.com.
- Email: You may email questions directly to support any time, at firstname.lastname@example.org.
- Submit a Ticket: Submit a ticket through the CoreCommerce admin panel, by logging in, hovering over your Username and clicking on My Tickets. You can also email email@example.com
Note: If you have an emergency, please include "URGENT" in the subject line of your email or ticket. This will help our tech support team flag your issue and address it immediately.
- Q&A Community Forum: If you have general questions that might be helpful for others as well, feel free to post them on the Q&A Forum in the CoreCommerce Support Forum.