What Are CoreCommerce's Tech Support Hours?
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The CoreCommerce Tech Support team strives to be easily accessible - wherever and whenever. There are numerous ways of contacting support when you have a question or an issue with your online store.
- Phone Support & Live Chat: Available 7am - 8pm, Monday through Friday (CST)
- Call 1(800)747-4270
- Email: You may email questions directly to support any time, at firstname.lastname@example.org.
- Submit a Ticket: Submit a ticket through the CoreCommerce admin panel, by logging in, hovering over your Username and clicking on My Tickets.
If you have an emergency, please include "URGENT" in the subject line of your email or ticket. (email@example.com) This will help our tech support team flag your issue and address it immediately.
- Q&A Community Forum: If you have general questions that might be helpful for others as well, feel free to post them on the Q&A Forum in the CoreCommerce Support Forum.