The benefits of smart technologies in streamlining processes, accelerating growth, maintaining competitiveness, and meeting new regulatory requirements are no longer hidden; this explains why almost 90% of companies spend more than $2 trillion per year to go digital.
The use of digital technology has grown in popularity in recent years. Everyone is talking about the success stories of companies that have incorporated digital adoption into their core strategies these days. And this shift toward digital adoption is likely to continue for the foreseeable future.
The purpose of this article is simple. We shall examine five digital adoption strategies to follow that will drive growth.
Benefits of Digital adoption platforms
Increases user satisfaction
There are numerous benefits to using digital adoption platforms to onboard users, but the one that stands out the most is faster onboarding.
Digital adoption platforms (or dap platform for short) help businesses, onboard new users, by providing customers with a personalized and interactive tour of their software. These guided tours cut the time it takes for new customers to get started by assisting them in quickly becoming acquainted with their product.
One of the most popular ways to boost growth, productivity, and cut costs is to automate routine tasks. It may lessen human error, save time and money, and keep workers concentrated on tasks of greater value.
Your business will expand more quickly and remain competitive with the help of automation. By using digital adoption platforms to automate manual processes, you can increase the efficacy and efficiency of your software programs.
Quicker Onboarding timeline
While It may appear simple to assist a new employee in your company in reaching their full potential. Is it?
They must be successfully integrated before they can function to their full potential. The issue is that the majority of businesses lack the time to put new hires through extensive procedures. Herein lies the value of this platform for digital adoption.
Keep everyone on the same page.
Software programs are frequently updated and given new features to keep up with the rapidly changing tech industry.
To keep up with the software you implement and subsequent updates, they require consistent alerts and adequate support.
All training is done within the software using the dap platform. This means that each time a new feature is added, you can create a new in-app walkthrough to show users how to use the new functionality to help promote growth.
Adequate training and ongoing assistance.
Though they are often robust and packed with features, new software programs can be intuitive on an occasional basis. It can get intimidating to try and navigate new software without the right training, especially for a staff that isn’t naturally tech-savvy.
This is something to note as you implement your software. There have been improvements in training methodology and technology, just like there have been in business technology.
The days of giving employees a comprehensive training manual and telling them to figure everything out on their own are over.
Enterprises that want to successfully transform to digital must adopt new software solutions and training methods that can keep up with the training requirements of sophisticated business software.
Customized and Personalized User Experience
Your company’s employees don’t all have the same levels of technological expertise, learning preferences, or job roles. If your business is international, you must also offer training in various languages. Traditional training is complicated by all of these issues.
Based on the tasks (or roles) they are performing in the app, the features (or in-app location) they are using, and their specific learning requirements, employees need to be trained as needed. Contrast this with generic classroom instruction, where instructors give each employee the same information that is pertinent to every job (and sometimes with a translator).
Deliver content in a variety of formats.
Learners frequently have strong preferences for the ways in which they prefer to consume new content when it comes to consuming a lot of it. While some students might favor SlideShare and videos, others might favor In-App Easy Flows.
It makes sense to offer learners as many formats as possible for initial and reinforcement learning via the following methods: In-App EasyFlows, LMS Courses (SCORM and xAPI compliant), Videos, PDF, Articles, and SlideShare. This is even easier if you have already developed this content.
Self-help, task lists, broadcast messages, guided discovery, smart tips, and beacons that draw attention to fresh information are just a few of the learning widgets that a robust digital adoption platform should offer.
Monitor and Track Progress
Developing a system for L&D teams to monitor user progress is crucial to ensuring digital adoption. This is particularly crucial for large businesses with a large number of app users.
Monitoring user progress in its entirety is the only way to comprehend it. Usage analytics will reveal which features are well understood and used by your employees, as well as which ones they are avoiding or using infrequently.
With access to this data, corporate training teams can quickly spot issues, enhance training efficacy, and increase user engagement.
Trainers can also view learners’ progress in real-time, giving them the chance to determine what drives users and devise strategies for motivating them to continue learning and using the platform and help in future growth.