How to Protect Against eCommerce Cyber Threats in 2021

The eCommerce market is ever-growing, but so are the number of hackers who crawl these sites looking for opportunities to install malware, steal customer data, and make you a victim of cybercrime. That’s why it’s essential to create a secure online experience for your customers, not just to keep them safe, but to keep your website safe, too. These six quick tips will help you do just that. We will cover how to Protect Against eCommerce Cyber Threats.

1. Request Strong Passwords

It’s good practice for you as an individual to use strong passwords, but you should make it a requirement that your customers do, too. Set your criteria to include at least eight characters, with a mixture of upper and lowercase letters, symbols, and numbers. You can even install certain plugins that tell your customers if their passwords are strong or weak, and encourage them to change passwords regularly.

2. Add Payment Gateway Security

Having card details stored on your database is risky business for you and your shoppers. You can install third-party plugins onto your site to encourage customers to complete their payments ‘off-site’, such as through PayPal, Klarna, Apple Pay, or Google Pay. This also makes checkout much faster and smoother.

You can also use two-factor authentication to tighten the checkout process, such as having codes sent to your customers’ mobiles before completing their purchase.

3. Switch to HTTPs

Using HTTPs protocols allows you to protect your consumers’ data through a secured ‘version’ of your site, preventing interception from hackers during the transaction process. You must purchase an SSL certificate for your company first. 

Without this installed, most browsers will warn shoppers not to proceed to the insecure website, causing many to drop off. Google also ranks sites that use HTTPs protocols more highly, so you might see a spike in sales, too. As an eCommerce owner, you should purchase the right type of SSL certificate like cheap wildcard SSL certificate, regular SSL. You can find easily discounted deals on SSL certificates from different SSL providers

4. Review & Backup Stored Data

You should only store data that is absolutely necessary. Keeping hold of extra personal details you don’t need for your eCommerce site is risky for you and your customers, making them more vulnerable to fraud and identity theft if you run into a data breach.

If you don’t back up any data you do store, you’re at risk of losing it completely. Make sure you have protocols in place to maintain your data and delete anything you don’t need.

5. Audit Your Plugins

Only install plugins on your eCommerce site from third parties you trust. You should regularly review these plugins to make sure they’re operating correctly and have the required level of security needed to protect your site and your customers. If you suspect anything suspicious, or you no longer need a plugin, be sure to remove it. 

6. Install Malware Protection

Keep your eyes peeled for any malicious activity across your site. Make sure you install a VPN, malware protection, including anti-virus and anti-fraud software, and firewalls on all computers of employees who will be accessing the site remotely.

Wrap Up 

These protocols can regulate the traffic that visits your site, making sure only trusted customers get access. They can also flag any malicious activity to help you combat the problem swiftly, without compromising your customers’ privacy.

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