Reliable Hosting with Rackspace

With CoreCommerce, you receive premium enterprise level hosting through Rackspace. Your websites are protected by a state of the art firewall and IDS (intrusion detection systems). Your store admin and checkout process is protected by 256-bit encryption. We provide a 99.9% uptime guarantee and Rackspace provides a 100% network uptime guarantee. We provide high performance bandwidth and generous hard drive space, which usually isn't the case from cheap hosting providers.

More about Rackspace Data Centers:

Facility

• Data Center floor space is approximately 75,000 square feet of raised floor
• Site is manned 24x7x365 with Rackspace Operations personnel
• Preventive maintenance contracts on all facility infrastructure

Security

• Card reader access required to enter facility
• Biometric scanner access required to enter data center floor
• Proximity readers track all movement between areas
• Security cameras recorded by digital video recorder
• Bullet-proofing behind all windowed areas

Power

• Facility rated at 100 watts per square foot
• Eight 3,000 KW transformers (N+1 configuration)
• 66 United Power PDUs
• 8 Onyx PDUs
• Dual Utility Feeders from Separate Electrical Substations

UPS

• Eight 2,000 KVA Powerware UPS Systems (N+1 configuration)
• 280 UPS power distribution panels
• UPS-fed panels are fully redundant
• UPS provides instantaneous conditioned power for facilities until generator synchronization; transfer of power is automatic
• 30 minutes battery life at peak load

Generator

• Two sets of four 1,500 KW Cummins diesel generators (N+1 configuration)
• Two sets of four 2,000 KW Cummins diesel generators (N+1 configuration)
• Generators activate and fully synchronize within 30 seconds
• Each generator has its own supply system with 2,500 gallon tank
• Three fuel suppliers under contract to deliver fuel as needed
• 48-hour on site fuel capacity under full load

HVAC

• 1,504,250 CFM delivered to raised floor area
• 7,500 Tons of cooling capacity (N+ 2 configurations)
• Thirty-eight air handling units equipped with HEPA filtration
• Forty-nine computer room air handling units equipped with HEPA filtration
• Five 1,500-Ton York YK centrifugal chillers w/VSD
• Six cooling towers
• Five chilled water loop pumps, and condenser water loop pumps
• Redundant water sources for cooling towers

Fire Suppression

• Siemens Cerberus Pyrotronics System with Vesda smoke detection
• Pre-action dry pipe fire suppression system
• Portable dry-chemical fire extinguishers
• Fire doors and firewalls protecting separate facility areas
• Heavy-duty lightning rod grid

Facility Monitoring

• Open NMS network monitoring software
• Temperature and humidity controlled by Trane Tracer Summit Control system
• Electrical Systems monitoring by Eaton FORSEER Systems
• YORK/METASYS Chiller Control & Monitoring System

Customer Rack Systems

• Standard Rital & APW cabinets (7' x 24" racks with 19" mounting)
• Customer cabinets set with 1+1 redundant power to PDU

Customer Access

• Customers retain full administrative control of their servers. Rackspace retains control of dedicated networking hardware such as firewalls and load balancers. Console level access is typically provided via Terminal Services or SSH over VPN, depending upon platform.

Backup and Recovery

• Fully managed backup to centralized storage is available; offsite tape rotation is optional.

NETWORK INFRASTRUCTURE

• Redundant Cisco 3-tier LAN architecture

Physical Connectivity

• Multiple fiber carriers
• Six separate fiber conduits into the facility
• Copper and fiber installed and terminated to onsite demarcation

Transit

• Multiple Tier-1 Service Providers
• 1 10 Gigabit Ethernet per carrier (over 20 gigabits of total bandwidth available)

Redundant Routing and Switching Environment

• Cisco 6500-series core routers
• Cisco 4948 and 3750 aggregation routers
• Cisco 2950 / 2960 / 2970 distribution switches

The Bottom Line

• Recognized leader in data centers
• Heavy duty enterprise level systems
• Enormous capacity, infrastructure and expertise
• Core Commerce is one of the only ecommerce software companies that uses Rackspace
• How much revenue can you afford to lose because of down time?