Superior Support
- All pricing plans receive ALL CoreCommerce product features
- Free live telephone support
- No Setup Fees!
- Free 30 Day Trial!
- 24/7 ticketing support built directly into your store admin area for easy access
- Live chat support
- 30 day money back guarantee
- All support is in-house in our offices outside of Nashville, TN
- In-line help documentation for each feature
- Online Forum
- Detailed knowledge base
- FAQ section
Security & Reliability
- Enterprise hosting with Rackspace, the leader in Enterprise hosting solutions
- Free shared 128/256-bit encryption SSL
- Multiple administrator login
- Admin area access log
- Fully encrypted credit card numbers
- State-of-the-art firewall protection
- Premium bandwidth for faster load times
- Daily backups
- 99.9% up-time
- 100% network time guarantee by Rackspace
- Data centers have diesel backup generators
- Multiple fiber carriers enter the data center to guard against failure
- read more
Upgrading
- Automatic free upgrades and updates
- Constantly innovating and creating new features
- All existing data is kept intact when upgrading
Order Processing
- One Page checkout with guest registration or you can choose standard checkout
- Built in Point of Sale (POS)
- Receive text message alerts when orders are placed
- Supports coupons and gift certificates
- Auto-calculation of taxes
- Customers choose shipping option
- Accept credit cards, PayPal, Google Checkout, checks, COD, money orders, pick up or purchase orders online
- Email receipts sent to customer and administrator
- Order saved in admin area for viewing
- Create and save unlimited number of custom fields like age, birthday, etc. Whatever you need to collect you can!
- Each order is saved with a unique order number
- Each order is saved in a certain order status based on the payment method
- You can choose to have customer login required, not required or optional
- Batch order printing
- Customers can upload files (typical for embroidery companies) on certain products, if you have this featured turned on, and those files are viewable in your admin area
Web Site Look & Feel
- Can be heavily customized to match your look and feel
- Can manage the entire store's content, including all words and phrases directly through your admin area
- Choose from many free ready-to-use templates
- Content Management built-in
- Preview design templates before they are published
- Premium templates available
- Create your own custom design with a web designer with use of CSS
- Use "add-to-cart" buttons or links on your existing web site and just use the CoreCommerce ordering features
- Use any web design editor (Example: Dreamweaver) to create any custom designs for your store
- Upload your logo to your store or if you don't have a logo just type in your store name for it to automatically appear
- Upload a favicon
- Recaptcha support for image verification of forms to reduce form spam
- Upload a logo for your invoice
- XHTML transitional compliant web pages
- Advance search functionality for customers
- View related products
- Browse by categories or vendors
- Sort products by price
- Widget support
Search Engine Friendly
- Entire store is search engine optimized
- Dynamically generates static html pages with clean URL's (no numbers and special characters inside the URL's) for products, categories and custom content pages (ie about us, etc.)
- Header tags usage for your product names
- Auto-build of the Google XML Sitemap
- Meta tags for all products, categories and content pages
- You determine the page titles
- You can add custom content for the category pages
- Use of alt and title tags for images
- Use of bread crumb trails
Marketing
Store Administration
- Powerful, yet easy-to-use administration area
- In-line help on each feature built directly into the admin area
- Built in customer management system to view, add, make notes on any customer
- View and process your orders online
- Over 13 built-in reports with graphs, while allowing for custom timeframes
- Manage your products and categories online
- Automatic store email receipts
- Automatic shipping email receipts
- Customize any email online
- Manage your store's look and feel
- Inventory management
- Vendor management
- Gift certificate management
- Pricing discount management
- Marketing tools
- Return merchandise authorization management
- Integrated WYSIWYG editor
- Edit orders
- Block Suspicious IP Addresses
- Manage all of your store's settings
- Sales tax wizard
- Payment processor setup
- Manage product reviews
- QuickBooks Integration (Web Connector)
- Manage shipping setup
Product Management
- Add products through your account
- Built in WYSIWYG editor
- Built in Image Zoom to let your customers zoom in on your photos!
- Upload unlimited product photos, including the ability to use image URL's to display photos from other websites or servers
- Import/export products and product options/variants
- Add multiple product options/variants
- Support child/parent options (Example would be T-shirt where if the color "red" is chosen will only display "Small" and "Large", but if "blue" is chosen only "X-Large" will display)
- Support radio buttons, drop down menus and/or checkboxes
- Live inventory management for products or product options/variants
- E-goods support for products or product options, while being able to limit the number of clicks and/or time on a special download URL (including limiting the download only to the IP address of the customer who ordered)
- SKU
- Size
- Weight
- Price and Sales Price
- Cost
- Call/Email for pricing ability
- Low inventory notification levels
- Update your inventory in mass batches
- Add a product to multiple categories
- Add your own custom fields
- Product personalization where customers can type in text or upload photos to specific products (typically for embroidery or customized clothing)
- Related products
- Cross-sell products
- Teaser and descriptions
- Meta Tags
- Support large pop-up photo
- Alt/title tags for photos
- Customer group pricing
- Mark the product as taxable or not taxable
- Featured products
- Exempt product from shipping charges
- Ability to hide products
- Set minimum order quantity per product
- New products feature
- Gift wrapping option
- Control the order the products will be displayed
- Product marketing feeds with Google, Yahoo!, Shopping.com and PriceGrabber
- Flexible layout options in grid format or list format
- Auto-resizing of product images
- Post and view customer product reviews
- Setup gift registry (ie baby registry or wedding registry)
- Setup terms & Conditiona
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Payment Collection
- Accept credit cards, PayPal, Google Checkout, checks, COD, money orders, pick up or purchase orders online
- Free PCI Certification through McAfee Scanalert! ($150 value!)
- Offline payment support to process credit cards manually
- Full level 2 Google Checkout integration
- Recurring/subscription billing support
- Integrated with over 26 payment gateways such as Authorize.net (supports authorize first and capture when shipped), PayPal Standard, PayPal Express, PayPal Payment Pro (API Signature or API Certificate), Google Checkout, Linkpoint, Skipjack, Payflow Pro, Payflow Link, Worldpay, Moneris and more
- E-check support for PaymentsGateway.net
- CVV2 (security code) support
- Multiple currency support
- Visa, Mastercard, American Express and Discover support, plus you can add custom credit card types
- You can require a minimum order amount or set a maximum order amount
Category Management
- Add a category online
- Create unlimited number of categories and sub-categories
- Control the order the categories will be displayed
- Thumbnail image upload
- Category top and bottom image upload
- Auto-resizing of product images
- Category description
- Meta tags
- Hide categories from customers
- Flexible layout options in grid or list format, which can be changed for each category
- Restrict certain categories to customer membership group (ie wholesalers)
Shipping
- Integrated with all major shipping providers, such as USPS, UPS, FedEx, DHL, Canada Post and Australia Post
- Automatic live shipping rates
- Add padding to any live shipping rate
- Automatic live real-time package tracking with USPS, FedEx and UPS
- Multiple warehouse support
- Quick shipping estimates for customers
- Dimensional weight support
- LBS and KGS support
- Offline shipping methods (Order subtotal, % of order subtotal, By Product, By Country, By State, By Order Quantity or By Weight)
- E-goods (digital download support)
- Control how much weight can go into each box for more accurate shipping quotes
- Supports military addresses (can be turned off, if you don't ship USPS)
- Add handling charges to orders
- Free shipping options
- Automatic shipping emails sent to customers
- Automatic shipping calculations on the store
- Integration with UPS Worldship
- Manage which countries you will ship-to
- You can require the bill-to/ship-to addresses to match during checkout
- You can choose not accept orders from PO Boxes
- read more
Sales Tax / VAT
- Tax calculation system
- Accurate tax based on customers location
- Sales tax reports
- Supports tax by state or county
- Calculate tax before or after discounts
- You can choose if you need to calculate tax on shipping charges
- Mark products as taxable or not taxable
- Make certain customers taxable or not taxable
- Make entire customer groups (ie wholesalers) as tax exempt
- Batch update all products to taxable
- Automatic sales tax calculation on the store
- Canadian sales tax system supported, including GST, PST, HST, QST and PEI
- Provincial tax supported
- Calculate tax by countries using VAT or GST
- Supports VAT inclusive or exclusive of product prices
- VAT registration number displayed on orders
Coupons/Discounts/Gift Certificates
- Full featured coupon management system
- Detailed coupon usage report
- Create unlimited number of coupons
- Coupon can be a percentage or exact amount
- Require certain sub-total to be met before coupon is valid
- Set the total number of times a coupon can be used
- Tie coupons to specific products, vendor or categories
- Tie coupons to a specific customer group
- Set an expiration date for coupons
- Set a start date for coupons
- Customer enters coupon code on store front and discounts are automatically applied
- Free shipping options
- Site wide discounts once a certain sub-total threshold has been met
- Quantity based discounts for products
- Custom pricing for certain customer groups (ie wholesalers could receive a different price than retail customers)
- Mark a product to be on-sale
- Specials page, which list on products currently marked as on-sale
- Gift certificate management system
- Customers can enter in gift certificate codes and have them automatically be applied to an order
- Customers can purchase gift certificates online and receive the unique code via email
- Administrator can view all gift certificates and their codes in the admin area
- Administrator can control the maximum amount for a gift certificate
Customer Tools
- Customers can create an account or have it optional
- Customers have their own my account area in your store
- Customers can view past orders and view package tracking number and view order statuses
- If you are using UPS/USPS real-time customers can view live package tracking directly on your site
- Customers can change any of their billing/shipping information in their account
- Customers can view any notes from the administrator about their order
- Customers can view any items in their wishlist
- Customers can view gift registry items
- Customers can download e-good files from their my account
- Customers can view any reward points they have earned
- Customers can email product information to other customers with the email a friend feature
- Have customers be marked as tax exempt
- Post and view customer product reviews
- Have certain customers exempt from shipping charges
- Administrator can tie a customer to a membership group (ie :Wholesalers), where that customer can receive special pricing and/or be tax exempt
- Administrator can manage customers directly in the admin area
- Administrator can change billing/shipping or make notes about any customer, including private notes for the admin only
- Administrator can delete or create a customer in the admin area
- Administrators can view the order history and order details of any customer
- Administrators can import/export customers
Vendor/Multiple Warehouses/Drop-Shipping
- You can have unlimited number of vendors/warehouses
- Tie a product to a vendor/warehouse
- When an order is placed you can have each vendor receive an email containing only their items (typically used in drop-shipping)
- When using real-time shipping rates, you can use the zip code of each vendor/warehouse to calculate the shipping amount
- Vendors have the ability to manage their own products through their own special login area
- Vendors can update their own inventory through their own special login area
- Each vendor can have their own account number
- Built-in vendor reports
International Support
- Canadian tax, VAT and GST support
- Multiple currencies
- VAT inclusive/exclusive support
- International date formatting
- Multiple language support
3rd Party Integrations
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